Contact Us
1. We’re Here to Help
At Hanify, we want your shopping experience to be simple and convenient. Whether you have a question about a product, an existing order, delivery, or our services, our team is here to assist you.
2. Get in Touch
Need help choosing the right kitchen appliance or have a general question? Contact the Hanify team and we’ll do our best to provide the information and support you need.
3. Product Enquiries
Have questions about one of our air fryers, grinders, food choppers, hand mixers, hand blenders, or other kitchen appliances? Contact us before ordering and we’ll help you understand the product information available.
4. Order Support
Already placed an order? If you need assistance regarding your order status, order details, or any other order-related matter, please contact our customer support team with your order number and contact details.
5. Delivery Assistance
For questions regarding shipping, delivery times, or the delivery of an existing order, our team is available to assist you. Please provide your order number so we can respond more efficiently.
6. Returns & Exchanges
If you have received an item and need information about a return or exchange, contact us with your order details and the reason for your request. Returns and exchanges are handled according to our applicable Return & Refund Policy.
7. Damaged or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible. Include your order number along with clear photos or videos of the product and packaging where relevant so our team can review the issue.
8. Payment & Cash on Delivery
If you have questions regarding payment options or Cash on Delivery (COD), our support team can provide the relevant information before you place your order.
9. Contact by Phone
For direct assistance, you can contact our customer support team during our available support hours.
Phone / WhatsApp: [Add Your Number Here]
10. Contact by Email
You can also send us an email regarding products, orders, returns, delivery, or general enquiries. Please include as much relevant information as possible so we can assist you efficiently.
Email: info@hanify.pk
11. Business & Collaboration Enquiries
For business enquiries, partnerships, collaborations, bulk orders, or other commercial matters, please contact us through our official contact details.
Business Email: info@hanify.pk
12. Stay Connected With Hanify
We appreciate your interest in Hanify and look forward to assisting you. Follow our official social media channels for product updates, new arrivals, offers, and useful kitchen solutions.