Terms & Condition

1. Introduction

Welcome to Hanify. These Terms & Conditions govern your use of our website and the purchase of products through our online store. By accessing our website or placing an order, you agree to these terms. Please read them carefully before making a purchase.

2. Use of Our Website

You may use the Hanify website for lawful personal shopping and informational purposes. You must not misuse the website, interfere with its operation, attempt unauthorized access, or use our content or services for unlawful or fraudulent activities.

3. Product Information

We aim to provide clear and accurate information about our kitchen appliances and related products, including descriptions, images, features, prices, and availability. However, product appearance, packaging, colour, specifications, or accessories may occasionally vary from images or information displayed on the website.

4. Product Pricing

All product prices are displayed in Pakistani Rupees (PKR) unless otherwise stated. Prices, discounts, promotional offers, and product availability may change without prior notice. The price applicable to an order will generally be the price displayed when the order is successfully placed, subject to correction of obvious pricing errors.

5. Orders & Order Confirmation

Submitting an order does not necessarily mean that it has been finally accepted. Hanify may contact you to confirm your order, delivery information, or other necessary details. We reserve the right to cancel or refuse an order where there is an obvious pricing error, suspected fraud, incorrect customer information, stock unavailability, or another legitimate reason.

6. Payment & Cash on Delivery

Available payment methods will be displayed during checkout. Where offered, customers may select Cash on Delivery (COD). Customers are responsible for providing complete and accurate contact, billing, and delivery information when placing an order.

7. Shipping & Delivery

We aim to process and deliver orders within the estimated delivery period provided on our website or during checkout. Delivery times may vary depending on location, courier operations, public holidays, weather, or circumstances outside our reasonable control. Additional details may be provided in our Shipping Policy.

8. Returns, Exchanges & Refunds

Eligible returns, exchanges, and refunds are handled according to our Return & Refund Policy. Customers should inspect their order after receiving it and contact Hanify promptly if an item is damaged, defective, incorrect, or otherwise eligible for a return or exchange.

9. Product Use & Customer Responsibility

Customers should read and follow the instructions, warnings, and safety information supplied with electrical and kitchen appliances. Products should only be used for their intended purposes. Hanify is not responsible for damage resulting from misuse, unauthorized modification, improper electrical connections, negligent handling, or failure to follow applicable product instructions, to the extent permitted by law.

10. Intellectual Property

The Hanify name, logo, website design, graphics, written content, promotional materials, and other original brand content are owned by or licensed to Hanify unless otherwise stated. Third-party product names, logos, and trademarks remain the property of their respective owners. Hanify's original content may not be copied, reproduced, or commercially used without permission.

11. Changes to These Terms

Hanify may update these Terms & Conditions when necessary to reflect changes in our website, products, services, policies, or applicable requirements. Updated terms will be published on this page and will apply from the stated effective date.

Last Updated: [Add Date]

12. Contact Us

If you have questions regarding these Terms & Conditions, an order, or any Hanify service, please contact us through our official customer support channels.

Email: info@hanify.pk
Phone / WhatsApp: [Add Contact Number]
Business Address: [Add Business Address]