Shipping Policy

1. Shipping Across Pakistan

At Hanify, we aim to make ordering kitchen appliances simple and convenient. We offer delivery to customers across Pakistan through available courier and delivery partners, subject to service availability in your location.

2. Order Processing

Once your order is successfully placed, our team begins processing it for dispatch. Orders may also be verified through the contact details provided during checkout before they are shipped.

3. Estimated Delivery Time

Delivery times may vary depending on your city and location. Orders to major cities may arrive sooner, while deliveries to remote or out-of-city areas may require additional time.

Estimated Delivery Time: [Add Your Delivery Time, e.g. 3–5 Working Days]

4. Shipping Charges

Applicable shipping charges will be displayed during checkout or communicated as part of the order process. Hanify may also offer free delivery promotions on selected products, order values, or promotional campaigns.

5. Cash on Delivery

Where available, customers can select Cash on Delivery (COD) when placing an order. Please provide an active phone number and complete delivery address so that your order can be processed and delivered without unnecessary delays.

6. Order Confirmation

Hanify may contact you by phone, WhatsApp, SMS, or another available communication method to confirm your order or delivery details. Providing accurate contact information helps us process your order efficiently.

7. Order Tracking

Once an order has been dispatched, tracking information may be provided where available. Customers can use the provided tracking details to follow the progress of their shipment through the relevant courier service.

8. Delivery Attempts

Please ensure that someone is available at the provided address to receive the parcel. The courier may contact you before or during delivery. Unsuccessful delivery attempts may result in the parcel being returned to us according to the courier's procedures.

9. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address and active contact number. Hanify cannot guarantee timely delivery where an incorrect, incomplete, or unreachable address or phone number has been provided.

10. Delivery Delays

Although we aim to deliver orders within the estimated timeframe, occasional delays may occur due to courier operations, public holidays, weather conditions, high order volumes, remote locations, road closures, or other circumstances outside our reasonable control.

11. Damaged, Missing or Incorrect Orders

Please inspect your parcel after receiving it. If your product arrives damaged, an item is missing, or you receive an incorrect product, contact Hanify as soon as possible with your order number and clear photos or video evidence where applicable. Any return, replacement, or refund will be handled according to our applicable policies.

12. Shipping Support

If you have questions about shipping, delivery, tracking, or an existing order, please contact the Hanify customer support team and provide your order number where available.

Phone / WhatsApp: [Add Contact Number]
Email: info@hanify.pk